Frequently Asked Questions - Heritage Manufacturing, Inc

Q: How do I alter my Adjustable Sight Small Bore Rough Rider to shoot closer to my point of aim?
Q: How do I adjust my Fixed Sight Rough Rider?
Q: How do I order parts for my firearm?
Q: What is the warranty policy?
Q: How do I send in my firearm for warranty work?
Q: How can I return an out-of-warranty firearm for repair?
Q: How long does it take to get my warranty work performed?
Q: Can I change my Rough Rider barrel to a different size barrel?
Q: Can I change my Fixed Sight revolver to an Adjustable Sight revolver?
Q: Is the Rough Rider imported?
Q: How do I adjust the point of aim on my Big Bore Rough Rider (.357, 44-40, .45) calibers
Q: My Big Bore Locks Up, what do I do ?

How do I adjust my Fixed Sight Small Bore Rough Rider?

RIGHT: Will turn the sight clockwise and down.
LEFT:Will turn the sight counterclockwise and up.
1. Carefully aim your firearm at a target that is large enough, and close enough to see where the firearm's point of impact is located.
2. Fire three shots to figure an average point of impact.
3. To move the impact, you must move the rear sight in the direction you want the bullet to move. If you want to move the impact to the right move the REAR SIGHT TO THE RIGHT.
4. If you need to lower the impact, move the REAR SIGHT LOWER. The amount of the change of the impact is determined by the length of sight radius. The longer the barrel the smaller the movement per click.
5. After moving your sights, fire 3 or more shots and see where your shots impact.
6. Adjust the sights again to fine tune your point of impact.
7. If you wish to now sight in a longer range, move your target out and shoot again. Move your sights to the point of impact.
Adjustment of the sights is simple and very accurate. DO NOT OVER TIGHTEN THE ADJUSTMENT SCREWS. If you use too much force, you will damage the adjustment screw, causing the sight to not work properly.

HOW DO I ADJUST MY FIXED SIGHT ROUGH RIDER TO SHOOT CLOSER TO MY POINT OF AIM?

Just remember this simple formula:
- If it shoots high - you need a taller sight
- If it shoots low - you need a shorter sight. You can accomplish this by lightly filing the front of your sight to lower it.
- If it shoots to the left - you slightly bend the sight to the left
- If it shoots to the right - you slightly bend the sight to the right

HOW DO I ORDER PARTS FOR MY FIREARM?

Just refer to our Parts list, choose the part and order it online via our Secure Order Form. All parts are shipped US Parcel Post the same day your parts order is received.
You may either order on-line with your Credit Card via our Secure Order Form or You may place your order by phone at 305-685-5966 or fax 305-687-6721.
We do not accept COD orders.

WHAT IS THE WARRANTY POLICY

One year from the date of purchase.... see Rough Riders Owner's Manual for further details

HOW TO SEND IN MY FIREARM FOR WARRANTY WORK

Return to:

Heritage Manufacturing, Inc.
Attn: Warranty Service Center
4600 N.W. 135 Street
Opa Locka, FL 33054
There are four options you can select to return your firearm for warranty work:
- U.S. Postal Priority Mail (can only be used if you are a FFL holder)
- UPS Next Day Air (800-742-5877)
- Federal Express Priority (800-463-3339)
- If you are looking for fast, no-hassle service then call us at (305) 685-5966 and we will make arrangements for a Federal Express pick-up at your convenience for a discounted rate of $30.00
Return your firearm UNLOADED with its original box (if available). Then place it in another box and wrap it with BROWN PAPER. Any type of box will do as long as you place your firearm inside a strong and secure box
Be sure to enclose the following inside your box
- Copy of the sales receipt
- A brief note explaining the problem
- Your name, physical street address (no PO Box please) and phone number

HOW CAN I RETURN AN OUT-OF-WARRANTY FIREARM FOR REPAIR

In the same manner as if it were under warranty. The only difference is that we will call you after our initial inspection and give you an ESTIMATE OF REPAIRS. These repairs can be paid by credit card or money order. Dealers can mail a company check with a copy of their FFL. There is NO CHARGE FOR BENCH TIME. We will only charge for the replaced part plus $30.00 for shipping and handling.
NOTE: We no longer have cylinder hands, barrels or cylinders for 22 caliber Rough Riders having serial numbers HR 00000 to HR 49000. All other parts are still available. Please call before sending us a Rough Rider for repair.

HOW LONG DOES IT TAKE TO GET MY WARRANTY WORK PERFORMED?

As soon as your repair is received, all necessary work will be performed immediately. It will also be test fired and checked as to functionality and safety. It normally takes 2 WEEKS to repair your firearm.

CAN I CHANGE MY ROUGH RIDER BARREL TO A DIFFERENT SIZE BARREL?

No, because your Rough Rider was registered to you with a certain barrel length and serial number. BATF maintains this information and it cannot be altered. If a barrel length is changed, then a new serial number and new registration must follow. This is a lengthy and costly procedure. We do not sell Barrels and Frames to consumers or dealers.

CAN I CHANGE MY FIXED SIGHT REVOLVER TO AN ADJUSTABLE SIGHT REVOLVER?

No, because the Rear Sight requires precision measurements, milling and pinning. It is more cost effective to purchase a New Adjustable Sight Rough Rider than to change your existing Fixed Sight Rough Rider. If you attempt to do this on your own, you will void your warranty and more importantly, you could weaken the structural integrity of your frame.

IS THE ROUGH RIDER IMPORTED?

Absolutely not. It is 100% American Made!

How do I adjust the point of aim on my Big Bore Rough Rider ?

Please be aware that your relover is deliberately designed to shoot low at most distances. In order to raise your point of impact, either hold your revolver over your point of aim or very slightly file down the front sight. Use extreme CAUTION when filing the front sight as too much filing could raise your point of impact. This condition CAN NOT be corrected if you over file your sight. So please be careful.

My Big Bore Locks UP ?

Please be sure that your base pin is fully inserted into the frame of your relover. The base pin needs to be fully engaged into the locked position. Failure to do so will result in the transfer bar hitting the back side of the fire pin thereby causing your firearm to lock up. When you insert your base pin, you will feel the base pin lock nut reset itself within the groove of the base pin. If the base pin is not fully inserted as described above, your revolver can jam.

*** Specifications & Pricing subject to change without notice ***

Heritage Manufacturing, Inc., 4600 N.W. 135 Street, Opa Locka, FL 33054, Phone: 305 685 5966, Fax: 305 687 6721 info@heritagemfg.com For site comments contact: webmaster@heritagemfg.com | Privacy |Legal